dmdjewelry web store FAQ section

We take pride in our work and set high standards in the craftsmanship of our hand crafted jewelry. As with every product it's life span will depend on the care you give it. These are some helpful hints on how to look after your DMD pieces. 1. To maintain the original condition of your silver jewelry, polish your pieces regularly using a non-abrasive cleaning cloth. 2. Soap and water will also help keep your silver looking good. Remember do not dry silver off with paper towels or tissues, always use a soft cloth. 3. When you are not wearing your silver jewelry, store them in a cool, dry place. Zip-lock bag and individual cloth pouches are ideal for this and will help prevent both tarnishing or scratching by otherpieces. High polish finish,you can use a soft polishing cloth or cream to brighten it up.

Silver is a precious metal and much like gold it is too fine to be made in a 100% form. To make it durable for jewelry, pure silver (999 fineness) is often alloyed with small quantities of copper (7.5%), thus comes sterling silver (92.5% or .925). Copper is added to strengthen the silver and make it durable to be use as a decorative or in fashionable jewelry.

Your satisfaction is our highest priority. If you are not completely satisfied I will gladly refund your purchase price.Items must be returned within 14 days in original condition.

We ship by Priority mail Monday, Wednesday, and Friday, unless it is a holiday or the post office is closed for the day. USA S/H including delivery confirmation:Shipping charge is $6.00 UPS ground insured.We will ship out items once payment is received. When an item is shipped,you will receive a shipping notice, via email, which will contain the tracking number of your package. Combined Shipping Discount available for just $3.00 for each additional item purchased! Delivery for jewelry orders is 5 to 7 business days. I will inform you by email of any delays such as severe weather preventing me from sending orders on time.

Your order can be gift boxed and wrapped.(By Request) ** If you are purchasing an item as a gift, I will be happy to send the item directly to the recipient. I offer gift wrapping and an enclosed card, at no additional charge. Please leave a note in the “message to sender” box during the checkout process or contact me directly by clicking the “contact "DMD” link, to let me know the giftee’s address and what you would like included in the enclosed card.

Artisan jewelry dates back as far as 7000 BC, when gold and copper began to be sculpted to adorn the human form, and the practice continues today. Although rarely price-competitive with machine-made items,artisan handmade jewelry is prized for its uniqueness, variety, and beauty. Reflecting the talents of the artisan onto the wearer, the broad spectrum of artisan jewelry is available to provide satisfaction to royalty, rock stars, and "everyday folk." Thousands of jewelry artisans exist around the globe. Some fine examples of artisan jewelry can be seen at museums.

**Please note, you do NOT need a Paypal account to pay for your items through Paypal! During checkout, choose the Paypal option. After you submit your order, click the “pay now” button. Scroll down and you will see the option to pay with a credit or debit card without having to sign up for a Paypal account!